Dude I Need A Truck is a fast-growing on-demand logistics company which hires hundreds of drivers. They are working to solve the problem of moving large items like couch, desk or furniture and have served thousands of happy customers who have the pain point of moving or relocation. Dude I Need A Truck's motto is "Moving Made Easy".
Hiring drivers and movers was one of the most important function of the time as Dude I Need A Truck needs to serve all of its customers with high quality movers.
However, the process was time-consuming and there was high turnover and high volume hiring, given the nature of the logistics business. Also, they used Typeform to gather information and manually send out the form when they need to collect information or screen applicants, which was inefficient given the rapid growth of the team.
Working with Workstream, Dude I Need A Truck was able to come up with substantial cost savings of 75% per month. This helped the company to hire faster and better in a more automated way. In fact, they were able to reduce the time to hire drivers by 50% and had a 200% increase in quality applicants with lower turnover rate.
Workstream also helped Dude I Need A Truck come up with a more structure approach to on-board and train the drivers and movers which was essential for the company to be able to ensure higher quality drivers and hence to maintain a strong culture and improve customer satisfaction.
Through personalized quizzes and filters required by Dude I Need A Truck, they are able to filter through the clutter of applicants easily and only vet through those that made it through their prerequisites.
Communicating and screening of applicants became more efficient through the use of SMS automations. This also allows for mobile-friendly online signing process and also supports same-day response to applicants.