Customer Story - South Bend Cubs

"Workstream provides an integrated database with useful analytics that made hiring much more efficient."
 

- Joe Hart, President of South Bend Cubs
70%
Employees retained from previous season
80
Applicant referrals
150%
Reduction in hiring time

About South Bend Cubs

The South Bend Cubs are the Class A minor league affiliate of the 2016 World Series Champion Chicago Cubs.

Headquarters: South Bend, Indiana

Industry: Entertainment

Website

Over the past 30 seasons, the team has won five Midwest League titles, most recently in 2005, and has captured 12 division titles. In 2017, Four Winds Field, home of the Cubs, was named Ballpark Digest's Best Single-A ballpark. In 2015, the team was named Ballpark Digest's Team of the year and received the John H. Johnson President's Award, the highest award in minor league baseball.

Business Challenge

South Bend Cubs typically hire on-demand workers during the season to aid in operations. During the season, there would be a large flow of applicants - both good and bad workers. South Bend Cubs seek a database of applicants so that they could keep in touch with the good workers from the previous season and hire them for the following season, while keeping track of the bad workers for easy screening in the event they apply for the job again. They also want to use the database for referrals and tracking analytics of their workers.

Moreover, they would like to eliminate the friction for the applicant to apply for a job so that they get to choose from a larger pool of applicants.

South Bend Cubs seek a database of applicants so that they could keep in touch with the good workers from the previous season and hire them for the following season, while keeping track of the bad workers for easy screening in the event they apply for the job again.

 
 

With that, South Bend Cubs adopted the use of Workstream and are now able to retain 70% of their applicants from the previous season for the following season. They also received 80 applicants through referrals in just two months while saving 150% time on the hiring process.

Features Used

Streamlined HR process

Streamlined HR process

With the streamlined HR process and applicant tracking system that Workstream offers, South Bend Cubs are able to automatically filter out blacklisted applicants on the portal without wasting time to manually filter them out.

analytics

Tracking analytics

The analytics function of Workstream allows for South Bend Cubs monitor the success of their hiring tactics and evaluate what works best for them. This includes the success of each portal that they uploaded the jobs on.

sms-message

Text to apply

In light of reducing the friction of application for the potential applicants, South Bend Cubs adopted the text-to-apply method of hiring whereby applicants can simply apply for a job through text messaging.

 

"Workstream provides an integrated database with useful analytics that made hiring much more efficient."
joe_hart
Joe Hart
President of South Bend Cubs

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