Customer Story - Utah Maids

"Screening for quality hire is of great importance to us, reputation is key in this industry. With a tedious hiring flow, I need all information in one dashboard for quick reference - that is Workstream."
 

- Jaron Hall, Founder of Utah Maids
200%
Reduction in hiring time
150
Applicants received in 1st month
10
Different locations

About Utah Maids

Utah Maids extends their services in 10 different cities all around Utah. They strive to ensure the best user experience when users schedule for a housecleaning appointment via their platform. Utah Maids allows customers to "book a housecleaning service in 60 seconds or less".

Headquarters: Salt Lake City, Utah

Industry: On-demand housecleaning service

Website

Utah Maids is no conventional house cleaning service. Jaron Hall started Utah Maids in 2015 and got his first customer in April 2016. With Utah Maids, customers get modern features that are standard with today's online commerce platforms like Amazon and AirBnb, in an outdated industry of house cleaning.

Business Challenge

As Utah Maids grew, Hall needed to staff for day-to-day tasks like customer service and employee management. They continued to grow rapidly, cleaning over 1,000 homes within 18 months. Utah Maids were, however, using Google forms, spreadsheets and manually emailing candidates individually. It was too inefficient a process.

To meet their rising demands, Utah Maids needed an Applicant Tracking Software (ATS) to automate hiring and hire the right employees, fast.

Utah Maids were however, using Google forms, spreadsheets and manually emailing candidates individually. It was too inefficient a process.
 

 
 

Utah Maids then chanced upon Workstream, which served as the ultimate ATS that they were seeking for. All of Utah Maids' applicants are centralized into one dashboard for clear reference to facilitate screening. With Workstream, Utah Maids managed to save 200% of their time spent on hiring, received 150 applicants within the first month over 10 different locations.

As Utah Maids uses social media and other informal channels to hire, Workstream generates a direct URL link that allows Utah Maids to share their job postings easily on these platforms. 

Workstream has revolutionized the way Utah Maids hire.

 

Features Used

checklist

Customizable forms

With Workstream, Utah Maids is able to cut in half the time they spend communicating with applicants as they can easily send emails to the masses.

mail-send

Automated emails

To hire faster, Utah Maids leveraged upon Workstream's customized application forms and smart screening to automatically reject unsuitable applicants.

video-conference

Video training

In this digital age, Utah Maids modernized their on-boarding process with video training, where new hires can easily access the on-boarding video online upon hire and get started right away.

"Screening for quality hire is of great importance to us, reputation is key in this industry. With a tedious hiring flow, I need all information in one dashboard for quick reference - that is Workstream."
photo
Jaron Hall
Founder of Utah Maids

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